Support
Frequently asked questions
Everything you need to know about ordering signs from Sign Portal — turnaround, artwork, compliance, delivery and our guarantees. Cannot find your answer? Our Queensland team is a phone call away.
Most orders are produced within a few business days of artwork approval, then shipped Australia-wide from our Deception Bay workshop.
Yes. Supply your own print-ready artwork, or our in-house design team can lay it out for you — including redrawing your logo to vector. Artwork proofs are available before manufacture.
Absolutely. Our in-house production and logistics let us manage national signage rollouts with consistent quality, branding and delivery across every location.
Every sign is backed by our workmanship warranty. If a sign arrives faulty, damaged in transit or different to your approved proof, we will replace or remake it at no cost — and your rights under Australian Consumer Law always apply.
Our safety signs are built to Australian Standards (AS 1319) using standard shapes, colours and symbols, so your site stays inspection-ready and the message is understood at a glance.
Yes. Almost every sign can be made in a custom size, with custom wording, your branding or your logo. Tell us what you need and we will quote it fast.
For the sharpest results send vector files (.ai, .svg, .dxf or .eps). We can also work with high-resolution PNG, JPG or PDF files, or redraw your logo to vector.
We print on self-adhesive vinyl and foam PVC for indoor use, rust-proof aluminium and ACM composite for long-life outdoor signs, and corflute for temporary and event signage. Not sure which is right for you? Just ask.
Every sign is manufactured in-house in our Queensland workshop — no middlemen and no outsourcing, so quality is controlled from file to finish.
Yes — we dispatch from our Deception Bay workshop to every state and territory, with local pickup available in QLD.
We do. Pricing gets sharper the more you order — send your sign list and quantities for a fast bulk quote.
Still have a question?
Our Queensland team is happy to help with sizing, materials, compliance or a quote — just reach out.










