What are traffolyte labels?

Traffolyte labels are durable layered plastic labels that are laser engraved to reveal a contrasting colour beneath the surface. They are commonly used for electrical identification, switchboards, machinery, asset tags, and general labelling.

What are traffolyte labels used for?

They are a practical option for electrical tags, switchboard labels, safety labels, asset identification, control panels, plant and equipment, and a wide range of industrial and commercial applications.

Are your traffolyte labels made in-house?

Yes. We laser etch all labels in-house using advanced laser equipment, which gives us full control over quality, turnaround times, and customisation.

Can you customise the size and shape?

Yes, we can produce labels in a broad range of sizes and shapes, including custom profiles and cut-outs to suit specific requirements.

Can you make labels to suit switchboards and electrical panels?

Yes, we regularly make labels for switchboards, electrical panels, power outlets, switches, and other electrical identification needs.

Can you add logos, text, and other details?

Yes, we can engrave text, logos, symbols, and other custom information to suit your application.

Do you offer adhesive backing or screw fixing?

Yes, labels can be supplied with adhesive backing or with fixing holes for screws, depending on what works best for the job.

Are traffolyte labels suitable for outdoor use?

Yes, traffolyte is widely used because it is UV stable, weather resistant, and able to handle harsh conditions.

Will the engraving fade over time?

No, laser engraving is permanent and highly durable, making it suitable for long-term identification.

Can you make labels in different colours?

Yes, there are a range of colour combinations available, and we can help choose the most suitable option for your application.

What thicknesses are available?

Traffolyte-style engraved plastic labels are available in a range of thicknesses, with standard options commonly around 1.6 mm and other sizes available as required.

Can you do small runs as well as larger orders?

Yes, we can handle one-off labels, small quantities, and larger production runs depending on your needs.

How durable are traffolyte labels?

They are a tough and reliable labelling option designed to cope with everyday wear, outdoor exposure, and demanding industrial environments.

How do I send through my label details?

You can send us the wording you need, and we can turn it into a finished label layout. If you already have artwork, logos, or measurements, we can work from those too.

Can you help if I'm not sure what size or format I need?

Yes, we can recommend a suitable size, shape, and layout based on the text and the application you have in mind.

How long does production take?

Because the labels are laser etched in-house, we can usually offer efficient turnaround times depending on the size and complexity of the order.

Indicator only in use when (Generator Supply) is connected

SPL285

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Australian Made

Designed & produced in-house in QLD.

Fast Delivery

Australia-wide shipping from Brisbane.

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Satisfaction guaranteed. Love it or return it.

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Indicator Only in Use When Generator Supply Is Connected

This label explains that the associated indicator is only operational or relevant when the generator supply is connected. It helps prevent operators and technicians from misinterpreting the indicator when the generator connection is not in use.

Typical applications

Suitable for generator inlet systems, backup-power switchboards, changeover equipment, off-grid systems and control panels with generator-dependent indicators.

Clarify indicator behaviour

Status lights and indicators can be misleading if their operating conditions are not obvious. This label provides the necessary context at the point of use so personnel understand when the indicator should be expected to function.

Verify control logic

Confirm that the wording accurately reflects the installed control circuit and generator connection arrangement before installation. Position the label immediately adjacent to the relevant indicator.

Order Processing & Delivery Times
At Sign Portal, we strive to deliver your custom signage orders as quickly and efficiently as possible. Once your order is placed and the design is approved, we typically process and ship your order within 7 days however this can vary on the size and requirements of the order.. Shipping times may vary depending on the complexity of the order and delivery location.

Shipping Methods & Costs
We offer several shipping methods to meet your needs. Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to review your shipping costs during checkout before completing your purchase.

Standard Shipping
We use trusted carriers, including TNT, FEDEX, Startrack (Australia Post) and Aramex to ensure reliable and timely delivery of your products. Standard shipping times typically range from 1 day to 10 business days depending on your location.

Expedited Shipping
If you need your signage sooner, we offer expedited shipping options. Please contact us directly to inquire about available faster shipping options, and we will do our best to accommodate your request.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, so you can monitor the status of your delivery.

International Shipping
At this time, we only offer domestic shipping within Australia. If you are interested in international shipping, please reach out to us, and we will do our best to find a suitable solution for your needs.

Delivery Delays
While we strive to deliver all orders within the estimated time frame, external factors such as weather conditions, shipping carrier delays, or customs processing may occasionally cause delays. Sign Portal is not responsible for any shipping delays beyond our control.

Shipping Address Accuracy
Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.

Shipping Damage
If your item arrives damaged, please contact us immediately at info@signportal.com.au. We will work with you to resolve the issue and ensure that you receive a replacement or appropriate resolution.

Shipping Restrictions
Certain products may have shipping restrictions due to size or weight. If your order is affected, we will notify you as soon as possible and discuss alternative shipping arrangements.

Returns & Shipping Costs
Please refer to our Refund Policy for information about returns and the associated shipping costs. Note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Returns

At Sign Portal, we understand that sometimes issues may arise with your custom signage orders. As our products are tailored specifically to your requirements, we are unable to offer refunds or exchanges for incorrect orders. However, if your item is found to be faulty or was supplied incorrectly, we are happy to accept returns within 30 days of receipt.

To be eligible for a return, your item must remain unused and in the same condition as when it was delivered. The item should also be in its original packaging.

Please include a receipt or proof of purchase when initiating the return.

Proofing Approval

Prior to production, we provide a digital proof of your design for approval. Once you approve the proof and confirm that the design is correct, we move forward with manufacturing. It is your responsibility to carefully review the proof and ensure all details are accurate, including text, colors, and dimensions. After approval, we cannot be held liable for any mistakes or changes, and refunds will not be issued based on customer errors in the proofing process.

Conditions for Partial Refunds (if applicable)

Refunds or exchanges will not be issued in the following circumstances:

The item is no longer in its original condition, has been damaged, or is missing parts due to reasons not caused by us.
Returns made more than 30 days after the item has been delivered.

Refund Process (if applicable)

Once we have received and inspected your returned item, we will inform you via email whether your refund has been approved or rejected. If your return is accepted, the refund will be processed and credited to your original method of payment within 10 business days.

Missing or Delayed Refunds (if applicable)

If you have not yet received your refund, please consider these steps:

Double-check your bank account for the refund.
Contact your credit card company as it may take additional time for the refund to appear in your account.
Reach out to your bank, as processing times can sometimes delay the refund.
If after completing these steps you still haven’t received your refund, please contact us at [email address].

Return Shipping

If you need to return a product, please send it to:

Sign Portal
21/116 Lipscombe Rd
Deception Bay QLD, 4508

You will be responsible for covering the return shipping costs. These shipping fees are non-refundable, and the cost will be deducted from your refund if one is issued.

Depending on your location, the time it may take for the exchanged product to arrive could vary.

For Returns Over $100

For returns valued over $100, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking or insurance.